Products

Privacy Policy

 

This policy applies only to all products or services under BUMO.AI.

Last updated: September 23, 2024

If you have any questions, comments, or suggestions, please contact us through the following:

Email: [email protected]

 

This policy will help you understand the following:

  • How we collect and use your personal information
  • How we protect your personal information
  • Your rights
  • How we handle children's personal information
  • How your personal information is transferred globally
  • How this policy is updated
  • How to contact us

 

BUMO.AI is aware of the importance of personal information to you and will do everything possible to ensure your personal information is secure and reliable. We are committed to maintaining your trust by adhering to the following principles: the principle of accountability, the principle of purpose clarity, the principle of choice and consent, the principle of data minimization, the principle of ensuring security, the principle of participation by subjects, and the principle of openness and transparency. BUMO.AI also promises to adopt relevant security measures in accordance with industry standards to protect your personal information.

 

Please read and understand this "Personal Information Protection Policy" carefully before using our products or services.

 

1. How we collect and use your personal information

1. What personal information do we collect from you?

(1) Certain business features we provide require some information to function. If you choose to use these business features, you need to provide or allow us to collect the necessary information, including:

  • User email
  • User name, nickname
  • User login IP
  • User login device information
  • User avatar
  • User status cookie

2. How we use your personal information

(1) For necessary personal information, we provide functions such as secure login and user identification and meet legal requirements.

We also use the above information to maintain and improve this business feature, develop new features, etc.

3. How we entrust, share, transfer, and publicly disclose your personal information

(1) Entrustment

Certain specific modules or functions in this business feature are provided by external suppliers. For example, we may hire service providers to assist us in providing customer support. We will sign strict confidentiality agreements with companies, organizations, and individuals to whom we entrust personal information, requiring them to process personal information in accordance with our requirements, this personal information protection policy, and other relevant confidentiality and security measures.

(2) Sharing

We will not share your personal information with any companies, organizations, or individuals outside of our organization, unless we have obtained your explicit consent.

We may also share your personal information based on legal regulations or mandatory requests from government authorities.

(3) Transfer

We do not transfer your personal information to any companies, organizations, or individuals, except in the following cases:

a) Transfer with explicit consent: We will transfer your personal information to other parties only after obtaining your explicit consent;

b) In the event of mergers, acquisitions, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this personal information protection policy; otherwise, we will ask the company or organization to re-seek your authorization and consent.

(4) Public disclosure

We will only publicly disclose your personal information in the following situations:

a) After obtaining your explicit consent;

b) Based on legal disclosures: We may publicly disclose your personal information in compliance with laws, legal procedures, lawsuits, or mandatory requirements from government authorities.

 

2. How we protect your personal information

(1) We have adopted industry-standard security measures to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information.

(2) The internet environment is not 100% secure; we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protective measures are breached, resulting in unauthorized access, public disclosure, alteration, or damage of information, causing a loss of your legitimate rights and interests, we will bear the corresponding legal responsibility.

(3) In the unfortunate event of a personal information security incident occurring, we will inform you in a timely manner according to legal requirements: the basic situation and possible impact of the security incident, the measures we have taken or will take to handle it, suggestions for you to prevent and reduce risks, and remediation measures for you. We will inform you of related information through email, letters, phone calls, push notifications, etc. If it is difficult to inform each individual personally, we will take reasonable and effective measures to publish an announcement.

Meanwhile, we will proactively report the handling situation of personal information security incidents to the regulatory authorities as required.

 

3. Your rights

In accordance with relevant laws, regulations, standards, and common practices, we guarantee you the following rights regarding your personal information:

(1) Access your personal information

You have the right to access your personal information, except as provided otherwise by laws and regulations. You can access your personal information in the following ways:https://common.bumo.ai

For other personal information generated during your use of our products or services, as long as we do not need to invest too much effort, we will provide it to you. If you want to exercise the right to access data, you can access your personal information by sending an email to [email protected].

(2) Correct your personal information

When you find that the personal information we process about you is incorrect, you have the right to request us to correct it. You can submit a correction request using the method listed in "(1) Access your personal information," and we will respond to your correction request within thirty days.

(3) Delete your personal information

You may request the deletion of your personal information in the following circumstances:

1. If our processing of personal information violates laws and regulations;

2. If we collect and use your personal information without your consent;

3. If our processing of personal information violates the agreement with you;

4. If you no longer use our products or services or you cancel your account;

5. If we no longer provide products or services to you.

If we decide to respond to your deletion request, we will also notify the entities from whom we obtained your personal information to delete it promptly, unless otherwise provided by laws and regulations or those entities have obtained your independent authorization.

When you delete information from our services, we may not immediately delete the corresponding information from backup systems but will remove it when backups are updated.

(4) Change the scope of your authorized consent

Each business feature requires some basic personal information to be completed. For any additional collection and use of personal information, you may provide or withdraw your authorization or consent at any time.

You can change your authorization or consent in the following ways:

Send an email to [email protected].

After you withdraw consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect personal information processing that occurred prior to your authorization.

If you do not want to receive commercial advertisements from us, you can cancel at any time through the following method:

Send an email to [email protected].

 

(5) Account cancellation by the personal information subject

You may cancel your previously registered account at any time by the following means:

Send an email to [email protected].

After the account is canceled, we will stop providing you with products or services and will delete your personal information according to your request, unless otherwise required by laws and regulations.

(6) Obtain copies of your personal information

You have the right to obtain a copy of your personal information, and you can do this by:

Send an email to [email protected].

Under the premise of technical feasibility, if the data interface is matched, we can also directly transfer your personal information copy to a third party you designate upon your request.

(7) Restrict automated decision-making by information systems

In intelligent recommendation systems, we may make decisions based on non-human automated decision-making processes, including information systems and algorithms. If these decisions significantly impact your legitimate rights and interests, you have the right to request us to explain them.

(8) Respond to your above requests

For security reasons, you may need to submit a written request or verify your identity by other means. We may ask you to verify your identity before processing your request.

We will respond within thirty days. If you are not satisfied, you can complain through the following methods:

Send an email to [email protected].

We generally do not charge fees for your reasonable requests, but for repeated or excessive requests, we may charge a certain cost fee. We may refuse requests that are groundless, require excessive technical means (such as system development or fundamental changes to current practices), pose risks to the legitimate rights and interests of others, or are impractical (e.g., involving information stored on backup tapes).

We will be unable to respond to your requests in the following cases:

1. Related to the personal information controller’s legal obligations;

2. Directly related to national security or national defense security;

3. Directly related to public safety, public health, or major public interests;

4. Directly related to criminal investigations, prosecutions, trials, and the execution of judgments;

5. The personal information controller has sufficient evidence indicating that the personal information subject has subjective malice or abuses rights;

6. For maintaining the life, property, or other major legitimate rights and interests of the personal information subject or others but difficult to obtain consent from the individuals;

7. Responding to requests from the personal information subject will severely harm the legitimate rights and interests of the personal information subject or others or involve commercial secrets.

 

4. How we handle children's personal information

Our products, website, and services are primarily directed towards adults. Children should not create their own personal information accounts without parental or guardian consent.

For cases where we collect children's personal information with parental consent, we will only use or publicly disclose this information when legally permitted, with explicit consent from parents or guardians, or as necessary to protect children.

Although the definition of children varies according to local laws and customs, we consider anyone under the age of 14 to be a child.

If we find that we have collected children's personal information without prior verifiable parental consent, we will take steps to delete the relevant data as soon as possible.

 

5. How your personal information is transferred globally

Since we provide products or services through resources and servers around the world, this means that after obtaining your consent, your personal information may be transferred outside your jurisdiction where you use product or service or may be accessed from those jurisdictions.

 

6. How this policy is updated

Our privacy policy may change.

We will not reduce your rights under this privacy policy without your explicit consent. We will post any changes to this policy on this page.

For significant changes, we will provide more prominent notices (including for certain services, we will send notifications via email that clarify the specific changes to the privacy policy).

Significant changes under this policy include but are not limited to:

1. Major changes in our service model, such as the purpose of processing personal information, types of personal information processed, methods of using personal information, etc.;

2. Major changes in our ownership structure or organizational structure, such as ownership changes resulting from business adjustments, bankruptcy mergers, etc.;

3. Major changes in the main parties involved in sharing, transferring, or publicly disclosing personal information;

4. Major changes in your rights regarding participation in personal information processing and how to exercise those rights;

5. Changes in the responsible department for personal information security, contact methods, and complaint channels;

6. High-risk indications from personal information security impact assessment reports.

We will also archive the old versions of this policy for your review.

 

7. How to contact us

If you have any questions, comments, or suggestions regarding this privacy policy, please contact us through:

Send an email to [email protected].

 

In general, we will respond within thirty days.